Ordering custom apparel for your business or team in the many beautiful cities and towns across Canada? Chances are, once you’ve found a style and design that works, you’ll want to reorder again—and maybe again. Whether it’s restocking uniforms, replacing worn-out gear, or expanding your branded merch, reordering should be easy and hassle-free.
At PromoPays, we make reorders simple so you can keep your brand looking sharp without the usual headaches. Here’s everything you need to know about reordering your previous custom apparel smoothly.
Why Reordering Matters
Keeps your team looking consistent and professional
Saves you money with repeat orders (no setup fees in many cases)
Speeds up delivery since artwork and specs are already on file
Ensures you get the exact same colours, sizes, and styles every time
How to Make Reordering Easy
1. Keep Your Original Order Info Handy
When you place your first order with PromoPays, we save all your artwork, garment choices, decoration methods, and sizing info.
This means when you reorder, we can quickly pull up your file—no need to resubmit your logo or re-confirm details.
2. Plan Ahead and Order Early
Reordering takes less time than a first order, but still requires production time (usually 7–10 business days).
Avoid last-minute rushes by planning ahead and placing your reorder well before you need it.
3. Confirm Your Sizes
Sometimes your team grows or sizes change. Double-check your current sizing needs before placing the reorder.
We’re happy to help if you want to update your size charts or add new garment styles.
4. Reach Out to Your PromoPays Contact
Contact us via phone, email, or our website with your reorder request. Provide:
Your previous order number (if possible)
Quantity needed for each size
Any changes in garment style or decoration
We’ll handle the rest and confirm pricing and timelines.
What If You Want to Change Your Design or Garment?
If you want to update your logo, colours, or switch to a new garment style, no problem!
Just let us know and we’ll:
Create a new digital mockup
Share updated pricing
Confirm production timelines
We’ll help you keep your branding fresh while maintaining consistency.
Benefits of Reordering with PromoPays
Fast processing: Saved files mean less back-and-forth
No additional setup fees: For identical designs and decoration methods
Local GTA support: Quick delivery and personal service
Flexible minimums: Reorder as few or as many as you need
High quality, guaranteed: Same trusted materials and printing/embroidery standards
Real Example: A Toronto Café’s Reorder Story
This popular café ordered 50 embroidered polos for their staff last year. Six months later, they needed 20 more for new hires. Because PromoPays saved their artwork and order specs, the reorder was quick and easy—and the new polos matched perfectly.
Ready to Reorder?
Save time and get exactly what you need with PromoPays.
👉 Contact Us to Reorder
👉 Browse Our Apparel Collections
👉 Request a Quote for Your Next Order
