Ordering custom apparel for a team, event, or group in the Greater Toronto Area? One of the trickiest parts is often collecting accurate sizing information from everyone.
Get it wrong, and you could end up with clothes that don’t fit, causing frustration and delays.

At PromoPays, we’ve helped thousands of small business owners and organizers smoothly manage sizing for group orders—saving time, headaches, and extra costs.

Here’s your practical, friendly guide to collecting sizing info easily and getting the perfect fit for your entire group.

Why Accurate Sizing Matters

When people get apparel that fits well:

• They wear it more often

• Your brand looks more professional

• You avoid returns or reorders

• Everyone feels included and valued

On the flip side, inaccurate sizing can lead to wasted budget, disappointed recipients, and logistical headaches.

Step 1: Choose Your Garments First

Before you collect sizes, decide which clothing styles and brands you’re ordering.
Sizing can vary widely between brands and styles, so share size charts specific to your selected apparel with everyone.

At PromoPays, we provide official size charts for every garment on our site, making it easy to pick the right size.

Step 2: Use Easy Tools to Collect Sizes

Here are some simple ways to gather sizing info without making it a chore:

• Google Forms or Microsoft Forms: Create a short survey with size options and email it to participants

• Group Chats: Ask people to reply with their preferred size in WhatsApp, Slack, or text threads

• Excel or Google Sheets: Share a spreadsheet where people can enter their names and sizes

• Paper Forms: For smaller groups, printed forms work well at meetings or events

Step 3: Provide Clear Instructions

Make it easy for everyone by including:

• Links to the size chart with measurements (chest, length, etc.)

• Tips on how to measure themselves or their kids

• A deadline for submitting their sizes

• A note encouraging people to pick the size they actually wear, not just what they hope fits

Step 4: Collect Extras and Consider Fit Preferences

• Order a few extra small, medium, large, and extra-large sizes as backups

• Ask if anyone wants a looser or tighter fit—some people prefer oversized tees or fitted cuts

• Confirm if you’re ordering unisex, men’s, women’s, or kids’ sizes—make sure sizes match the right gender category

Step 5: Double Check and Confirm Before Ordering

Once you have all the data:

• Review for any missing sizes or obvious errors

• Follow up with participants if something doesn’t add up (e.g., two people with the same name but different sizes)

• Confirm totals for each size to share with your PromoPays rep

Bonus Tips for Group Orders with PromoPays

• We offer sample shirts to try on before ordering bulk

• Our team can help you organize and interpret sizing data

• Reordering is easy if you need to adjust sizes later on

• Minimum orders start at 12 pieces—perfect for teams and events

Why PromoPays Makes Group Orders Easy

• Clear size charts and product info right on our site

• Friendly customer service to help coordinate orders

• Fast turnaround so your team gets their apparel on time

• Local GTA-based service to support your business every step of the way

Ready to Get Started?

Make your group order hassle-free with PromoPays!

👉 Browse Our Custom T-Shirts & Hoodies
👉 Request a Quote & Get Size Charts

Questions about sizing or ordering? Just reach out—we’re here to help!