Promopays is proud to be a member of the Better Business Bureau’s Community of Trustworthy & Ethical Businesses with our BBB Accreditation serving Central Ontario, and were recently recognized with a 10 year Milestone Accreditation, but what does that mean for you, our customers?
It means that we are a company that puts people first and feel that our BBB accreditation is a testament to this. Our clients know that we are reliable and always accomplish what we set out to do in helping you customize t-shirts, sweaters, hoodies, tote bags, or items for employee recognition and reward. Now, those who are new to our business will know how seriously we take customer service.
The Better Business Bureau has been connecting people with businesses, brands, and charities they can trust with an accreditation system that embodies eight principles. These principles are a comprehensive set of best practices for how a business should treat the public in a fair and honest manner.
Our Promopays accreditation means that we have been recognized for running a great, trustworthy operation that meets the requirements of the Better Business Bureau’s stringent requirements. Known as the BBB Standards for Trust, these are the eight principles that they recognize as the important requirements for creating and maintaining trust in business:
Establish and maintain a positive track record in the marketplace.
Adhere to established standards of advertising and selling.
Honestly represent products and services, including clear and adequate disclosures of all material terms.
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Abide by all written agreements and verbal representations.
Address marketplace disputes quickly, professionally, and in good faith.
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
Approach all business dealings, marketplace transactions and commitments with integrity.
BBB Accreditation is an honor – and not every business is eligible, (fewer than 3% of all businesses have the BBB Mark of Accreditation). Promopays couldn’t be more honored to be recognized for our customer-first business practices and we couldn’t be prouder of our customer service, sale, graphics, production, shipping, and back office staff who all work closely together. It is a tightly knit team that shares the same vision and values of honesty, integrity, respect for each other, tolerance, openness and care. It’s that and our dedication to not only meeting but exceeding your expectations for screen printing, digital printing, and embroidery that sets us apart. And, having the accreditation from the Better Business Bureau is proof of our commitment to our current and future customers.